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Chat online with a skincare advisor

Skin guidance, one message away

A person holds a smartphone showing a video call with a skincare nurse wearing a cream uniform with the name CLABANE visible on the screen.
A woman in a cream-colored robe looks at her smartphone screen while sitting indoors. A small round mirror, a black jar labeled CLABANE, and an orange box are visible on a table in the softly lit room.

Message a qualified Clabane aesthetician about your skin, your concern, and the routine that fits over chat, whenever it suits you, no appointment needed. Guidance made for sensitive, melanin-rich skin.

Over chat on WhatsApp · Aesthetician-led, backed by dermatology

A woman in a white CLABANE scrub top holds a small amber dropper bottle while speaking into a ring light, with a blurred phone attachment visible on the right.

UNLIMITED SESSIONS

On WhatsApp chat

3 STEPS

Cleanse, Treat, Protect

1 PLAN

Clear & simple routine direction

Qualified aestheticians, backed by dermatology.

Trained skincare therapists who understand sensitive, melanin-rich skin, guided by the dermatologist-developed standards behind Clabane.

Qualified aestheticians

You'll chat with a trained Clabane aesthetician, a skincare therapist who focuses on sensitive, easily-irritated skin and knows which Clabane products suit which concerns.

Backed by dermatology

Our aestheticians work to the same dermatologist-developed standards that shape every Clabane product — a brand founded by dermatologist Dr. Malik Ssempereza. If anything needs medical care, they'll point you to a qualified healthcare professional.

A woman in a white CLABANE scrub top holds a small amber dropper bottle while speaking into a ring light, with a blurred phone attachment visible on the right.A close-up of a woman's face with a skincare or cosmetic procedure being performed by a professional wearing blue gloves and a white lab coat against a dark gray background.

Guidance, not guesswork.

A calm, one-to-one chat to help you understand your skin and build a routine you'll actually keep.

Undestand your skin

Talk through your concern e.g. sensitivity, dark marks, dryness, breakouts or tone; and what's likely behind it.

Build a simple routine

A clear cleanse–treat–protect routine matched to your skin, without overloading it with strong actives.

Choose the right products

Which Clabane products suit your skin and concern, and how to introduce them gently.

Sensitive skincare

Extra guidance if your skin is easily irritated, so your routine calms rather than triggers it.

Honest expectations

What skincare can realistically support over time and what it can't. No overpromising.

When to see a professional

If something needs medical care, we'll say so and point you to a qualified healthcare professional.

How it works

From quick question to clearer next step.

The chat experience mirrors Clabane's guided decision model: recognition, education, routine direction, and support when a concern needs professional care.

Step 1

Open a chat

Tap the chat button to message us on WhatsApp. No appointment needed.

Step 2

Tell us about your skin

Share your main concern and a little about your skin.

Step 3

Chat with an aesthetician

A calm, one-to-one chat about your skin and your options.

Step 4

Leave with a routine

A simple, personalised routine and product guidance to take away.

PLEASE NOTE

This information is for general skincare education and is not a medical diagnosis or treatment plan. If you have a skin condition, persistent irritation, allergies, or are using prescription skincare, consult a qualified healthcare professional.

Chat with us

Ready to chat about your skin?

Over WhatsApp, whenever it suits you, no appointment needed. Tap below and a Clabane aesthetician will help.

Chat on WhatsApp

By messaging us, you agree to Clabane using your details to help with your consultation, in line with our privacy policy.

Skincare guidance, not medical care. If you have a skin condition, persistent irritation, allergies, or use prescription skincare, consult a qualified healthcare professional.

Good to know

Questions people ask.

Do i have to buy anything?

No. It's a chat to help with your skin. If a Clabane product suits your concern, we'll explain why — but there's no pressure to buy, and the routine is always your choice.

How does it work?

It's simple: tap the chat button to message a Clabane aesthetician on WhatsApp. Tell us your main concern and we'll help. There's no appointment to book.

Who will i talk to?

A qualified Clabane aesthetician, a trained skincare therapist who focuses on sensitive skin and knows the Clabane range. They work to the same dermatologist-developed standards behind Clabane, a brand founded by a dermatologist.

Is this medical advice?

No. A chat is skincare guidance and education. It helps you understand your skin, build a routine, and choose products. It is not a medical diagnosis or treatment plan. If you have a diagnosed condition, persistent irritation, or use prescription skincare, we'll point you to a qualified healthcare professional.

Is it suitable for sensitive skin?

Yes — sensitive, easily-irritated skin is exactly what our aestheticians focus on. If your skin reacts easily, we'll help you introduce products gently, one at a time, and keep the routine calm.